Privacy Policy
Privacy Policy
At BB4 Foods, your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you visit our website, shop online, or interact with us in-store.
By using our services, you agree to the practices outlined below.
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1. Information We Collect
We may collect the following information:
Personal details: name, email address, phone number, delivery and billing addresses.
Payment information: card details or payment platform info (processed securely via our payment provider).
Order history: items purchased, delivery preferences, and contact preferences.
Website usage data: cookies, IP addresses, pages visited, and browsing behaviour (to improve our website and services).
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2. How We Use Your Information
We use your information to:
Process and fulfil your orders (online or in-store).
Communicate with you about your order, offers, or updates.
Improve our website, products, and customer experience.
Comply with legal obligations.
We will never sell or share your personal information with third parties for marketing purposes.
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3. Cookies
Our website uses cookies to:
Remember your preferences and login details.
Track website performance and analytics.
Offer personalized content and promotions.
You can manage cookies through your browser settings. Some features of the website may not work if cookies are disabled.
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4. Marketing Communications
If you sign up for newsletters or promotions, we may contact you via email, SMS, or social media.
You can unsubscribe at any time using the link provided in our emails or by contacting us directly.
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5. Data Security
We take data protection seriously:
All personal and payment information is stored securely.
We use encryption and secure servers to protect your data.
Only authorised staff have access to your personal information.
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6. Data Retention
We keep your information only as long as necessary to fulfil orders, comply with legal obligations, or maintain our records for business purposes.
You can request deletion of your personal data at any time (see Section 8).
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7. Third-Party Services
Payment processing is handled by secure third-party providers (e.g., Stripe, PayPal).
Analytics and marketing may use third-party tools, but we only share anonymised or aggregated data.
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8. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you.
Request corrections or deletion of your data.
Withdraw consent to marketing communications.
Object to or restrict processing of your data.
To exercise these rights, contact us at info@bb4foods.co.uk.
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9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date.
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Thank you for trusting BB4 Foods — saving money and reducing food waste, safely and securely.