Return Policy

Returns & Refunds Policy

At BB4 Foods, we want you to be happy with your purchases. Because we specialise in past best-before and short-dated products, our returns and refunds policy is slightly different from traditional stores.

Please read carefully.

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1. General Returns

Due to the nature of our products, we cannot accept returns or offer refunds on items simply because you changed your mind.

All items are sold at a discount for being short-dated, so please check your order carefully before purchasing.

 

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2. Damaged or Faulty Products

We want to make it right if something is faulty or damaged.

If your product arrives damaged, spoiled, or not as described, please:

1. Contact us within 7 days of delivery or purchase.

2. Include your order number (if online) or a photo of the issue.

 

We will replace the product or offer a full refund, depending on availability.

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3. Online Orders

All claims for damaged or faulty items must be submitted within 7 days of delivery.

Refunds will be made to your original payment method once the issue is verified.

We may ask for photo evidence before processing your refund or replacement.

 

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4. In-Store Purchases

If you discover an item is damaged or faulty after purchase, please bring it back to the store with your receipt.

Our team will review the item and offer a replacement or refund immediately where possible.

 

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5. Exchanges

We do not offer exchanges on short-dated items unless the product is faulty or damaged.

 

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6. Contact Us

If you have any questions or need assistance with a return, please contact us:
📧 sales@bb4foods.co.uk
📍 BB4 Foods, 30 warner ST Haslingden Lancashire BB4 5SJ

We’re here to help and want to make your shopping experience simple, fair, and stress-free!